From our hope that want customer to use for lomg time with care
Answer your request as online customer service
We answer your question like size and outfit idea via chat and online meeting.
If you have any question before your purchase, feel free to ask us, we help your shopping.
With our heart, to be loved our products.
From KUDEN Concierge
Do you have those questions?
According to your preferences, you can select online meeting by Zoom or Chat by Messenger.
*If you ask us about size and you’re lady, our woman staff talk with you.
Q. I want to see more detail of product
A. Looking products by online meeting or video, we show detail and ask your question.
Q. I don’t know which size is best for me
A. We think your best size together by your information via online meeting.
Q. I want to know more outfit ideas with Samurai Mode Series
A. We show the outfits idea and how to wear it via video, photos and online meeting.
Feel free to ask to KUDEN Concierge
*If you ask us about size and you’re lady, our woman staff talk with you.
Concierge via Online meeting
●Time : 20 minutes
●Monday - Sunday 12:00 - 21:00 (Japan time)
Please reserve the date and time via mail. We reply to you with confirm date.
We talk with you by Zoom meeting.
*LINE is only for Japan user.
Concierge via Chat
●Work time : 12:00 - 20:00 ( Japan time )
Please send your question via messenger.
We reply to you as soon as possible.
*We have limited staff member so there is a possibility to need a time for answer.
Ask us
*If you ask us about size and you’re lady, our woman staff talk with you.
LINE
Add a KUDEN account
After add a KUDEN account as friend, please send your question.
*LINE is only for Japan user
