Hakkake parts for Hakkake skirt
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*KUDEN's clothes are unique sizes.
Because KUDEN's original sizes are common to both Japan and overseas, some items may be larger or smaller than the common sizes. Please be sure to refer to the size chart before ordering.
As a general rule, we do not accept returns or refunds for customer reasons.
If you have any trouble choosing your size, please feel free to contact us via chat, e-mail, or various SNS.
■Stop New Items for Stock Sales
KUDEN will no longer be accepting new orders from stock.
Please purchase through Pre tailor-made event (make-to-order) and crowdfunding.
In-stock sales will be in the form of replacement items in the event that a defect occurs with a product produced at an order-taking event or through crowdfunding, which will be replenished to the in-stock sales (inventory sales) after the replacement is completed.
Therefore, popular sizes and colors may not be replenished, or may be added at irregular intervals.
Customers who wish to ensure their purchase are advised to use order-taking events or crowdfunding.
In addition, no new production for in-stock sales will be made in the future.
■Why we stopping new arrivals for in-stock sales?
In recent years, production costs have been rising due to the rising cost of fabrics and sewing wages.
Therefore, we would like to provide better service to our customers by producing as much as possible in bulk quantities, thereby increasing production efficiency and reducing inventory risk.
Thank you for your understanding.
Please read ahead
●About shipping delivery time
[For in-stock items]We will ship within 3 business days after order confirmation.
Business hours: Monday-Friday 10:00~15:00
[For Pre-tailor made and Custom-order items]
Shipment will be made after the order meeting is completed and production has started. The standard delivery time is one to two months after the end of the order session. Since the delivery date differs depending on the order session, please check the delivery date on the order session page or product page carefully before placing your order.
●Return Policy
As a general rule, we do not accept returns for customer reasons.If you have any concerns, please feel free to contact KUDEN staff.
Click here to contact us.
●No returns of Pre-tailor made and Custom-order items due to customer reasons
As a general rule, we do not accept returns or refunds for Pre-tailor made and Custom-order items. This is because custom-made items require advance preparation for the customer's order, such as securing materials and factories, and creating materials. Please check carefully before making your purchase.●Refund Policy
As a rule, returns and refunds are not possible for Pre-tailor made and Custom-order items. This is because in the case of made-to-order items, advance preparation is required for the customer's order, such as securing materials and factories, and creating materials. Please check carefully before making your purchase.●Please make sure that your e-mail address is set to receive our e-mails.
KUDEN will send you e-mail from "ku-den.jp" to inform you about your order and shipping. Please set your e-mail address to receive e-mails from this domain. If you do not receive a reply within 3 business days after placing an order or making an inquiry, please check your e-mail address settings and contact us again.About Shipping
●We ship from Japan
Shipped from Tochigi, Japan as a rule●About Shipping Charges
Shipping charges will be displayed at the time of payment. It depends on your location. Please understand this beforehand.●Support after shipment
Once shipped, KUDEN will provide you with a tracking number and will make every effort to check it at any time, but we ask that you contact the shipping company so that you can pick up your order yourself.●In case of wrong delivery by the customer himself/herself
It is critical that you enter your correct, valid address when placing your order. If our shipping carrier attempts delivery to you and you don't get it because you’re not there, wrong address or moved without notifying us, and the package returns back to our warehouse, it will be the buyer's responsibility to pay the shipping fee to reship the order. You will receive a tracking number for your package once it ships out, please keep an eye out.Tax and payment
●Currency of Settlement
All items are settled in Japanese Yen (JPY). Customers purchasing from Japan will see the price including tax.●Price Fluctuations due to Exchange Rates
For customers using currencies other than Japanese yen, the actual amount owed may differ from the sales price in Japanese yen set on this site under various conditions, such as exchange rates, timing of payment, and taxes imposed in your area of residence, depending on the service you use. Please understand this in advance.●VAT and GST (customs duties and import taxes)
VAT, GST, and other taxes for customers purchasing from overseas are not included in the sales price.●Accepted payment methods
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal●あと払い（ペイディ）**Japan only
・クレジットカード、事前登録不要。・メールアドレスと携帯番号だけで、今すぐお買い物。
・1か月に何度お買い物しても、お支払いは翌月まとめて1回でOK。
・お支払いは翌月10日までに、コンビニ払い・銀行振込・口座振替で。
あと払い（ペイディ）について詳しくはこちら
Return and refund
Basically we're not accepting product returns, exchange and refund due to customer's request.
Especially for order production, basically no-refundable.
We need to keep, buy, ask, weave and dye cloth for you. Please understand that matter before you buy.
