・We ship from Japan
・You receive email about your order. At that time, your oder is not confirm and pay yet. After your order confirm, we ship a purchase within 3 business day ( from Monday to Friday 10:00~15:00 in Japanese time) except custom order products.
・We begin to make your custom order product after your order confirm. Please check how long does it take to complete at each product page.
>>About Custom order
・It is critical that you enter your correct, valid address when placing your order. If our shipping carrier attempts delivery to you and you don't get it because you’re not there, wrong address or moved without notifying us, and the package returns back to our warehouse, it will be the buyer's responsibility to pay the shipping fee to reship the order. You will receive a tracking number for your package once it ships out, please keep an eye out.
・We have 2 kinds of shipping cost based on where delivered your purchase.
[Rest of the world]
We have Zen point system for all customer and if you earn Zen point, you can get shipping free. It's highly recommended.
・All package has tracking information and we give it after shipping.