Generic Terms and Conditions


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Japan and other copyright laws, and is the property of by Gerbera DESIGN. The collective work includes works that are licensed to by Gerbera DESIGN. Copyright 2017, by Gerbera DESIGN ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with by Gerbera DESIGN or purchasing by Gerbera DESIGN products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with by Gerbera DESIGN or to purchase by Gerbera DESIGN products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by by Gerbera DESIGN. You further agree not to change or delete any proprietary notices from materials downloaded from the site.



All trademarks, service marks and trade names of  by Gerbera DESIGN used in the site are trademarks or registered trademarks of by Gerbera DESIGN.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, by Gerbera DESIGN disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. by Gerbera DESIGN does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. by Gerbera DESIGN does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability by Gerbera DESIGN shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if by Gerbera DESIGN has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a by Gerbera DESIGN product is mistakenly listed at an incorrect price, by Gerbera DESIGN reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. by Gerbera DESIGN reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, by Gerbera DESIGN shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by by Gerbera DESIGN without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice by Gerbera DESIGN may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to by Gerbera DESIGN.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a by Gerbera DESIGN or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.

You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer by Gerbera DESIGN does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, by Gerbera DESIGN is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.

However, by Gerbera DESIGN reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to by Gerbera DESIGN in its sole discretion.


You agree to indemnify, defend, and hold harmless by Gerbera DESIGN, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, by Gerbera DESIGN may link to sites operated by third parties. However, even if the third party is affiliated with by Gerbera DESIGN, by Gerbera DESIGN has no control over these linked sites, all of which have separate privacy and data collection practices, independent of by Gerbera DESIGN.

These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, by Gerbera DESIGN seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


Time for conclusion of sales contract

When we mail to you after your order confirm.
It's not when you receive auto-mail from us about your order.


Shipping Area and fee

We use EMS or SAL for shipping.
After you order, we'll send you e-mail about your shipping fee.
Please see and refer the following list.

When you order, shipping cost is automatically calculated according to standard deliver method.
In the case the total weight of your purchase is over 1.5kg, deliver method is changed to upgrade method.
This is example of standard deliver method

To America

8 days from we ship

To France
1 week from we ship

To China
1 week from we ship

If you have any question, please contact us.
*After you order, we check shipping fee and tell you actual price. In some case, you may reduce it.



build-to-order product and not bundled

About build-to-order product
We have some product that we begin to produce after your order because they are all handmade and have some option service for only you, for example named yours in products.
So we have to spend a little longer time than other product to ship you.
We write each time required for shipment, it's standard . We can not confirm it ,sorry.
We'll send e-mail about production start, delivery date.

**Build to order product can NOT be combined other product because it's have different delivery date from others. If you order it with others at same time, you have to pay shipping fee separately.
**Build-to-order product is just only for you so you can NOT return products.


Contact Us / Shop Information

If there are any questions regarding this privacy policy, you may contact us using the information below.

Site name:

Takahiro Sato(Gerbera DESIGN)

Kiwadajima 1527-1
Nikkou city, Tochigi
321-2345, Japan
*Not for shop.Only office.

3-15-23-101 Kichijoji Higashicho,
Musashino-shi, Tokyo,
180-0002, Japan


secondhand dealer number:
**This is issued by Japanese government.

*Last Edited on 2017-07-26