Provide After care for products
Repair and Cleaning service
KUDEN answer the request for customers ask about cleaning, repair and other things about our products.
If you have any question before your purchase, feel free to ask us.
From KUDEN Concierge
Do you have those questions?
Q. I want to clean the wrinkles on my clothes.
According to your preferences, you can select online meeting by Zoom or Chat by Messenger.
Q. I use for a long time and there are some fray.
A. Please send photos or video that shows your clothes. After check your clothes, we tell you what we can do for you.
Feel free to ask to KUDEN Concierge
*If you ask us about size and you’re lady, our woman staff talk with you.
Concierge via Online meeting
●Time : 20 minutes
●Monday - Sunday 12:00 - 21:00 (Japan time)
Please reserve the date and time via mail. We reply to you with confirm date.
We talk with you by Zoom meeting.
*LINE is only for Japan user.
Concierge via Chat
●Work time : 12:00 - 20:00 ( Japan time )
Please send your question via messenger.
We reply to you as soon as possible.
*We have limited staff member so there is a possibility to need a time for answer.
Ask us
*If you ask us about size and you’re lady, our woman staff talk with you.
LINE
Add a KUDEN account
After add a KUDEN account as friend, please send your question.
*LINE is only for Japan user
