About Care

Before you purchase

We will send you a message with images and videos to explain the details and guide you step by step.

We will work with you to find the best size based on your information through your message.

Coordination ideas and how to wear them will be explained through videos, photos, and messages.

Maintenance and Repair

Our professional concierge, who is familiar with our products and fabrics, will take care of your clothes. After checking your clothes, we will provide you with an estimate.

Please send us a photo or video of your clothing. We will check the condition of your clothes and let you know what we can do.

Please let us know the situation and your needs first. If the damage is serious and a fee is required, we will provide an estimate for each item before we start the repair.

We will provide you with detailed information on care tips and points to be aware of in our messages! Please feel free to contact us.

How can I ask for help?

KUDEN accepts customer inquiries in the following ways.

・Chat function on the site
・Contact form (https://ku-den.jp/pages/contact)
・Message functions of various SNS services


Please contact us from the chat icon displayed in the lower left corner of the site.


*LINE is only for Japan user



Please send your question.

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